Service Manager - Anord Mardix

Scope of responsibilities:

Building and developing the service team and managing its daily operations
Coordinating installation and commissioning projects at customer sites
Participating in product acceptance and on-site installations in accordance with contractual obligations
Ensuring the highest quality of customer service and continuous process improvement
Building and maintaining long-term relationships with clients and partners
Handling complaints and initiating corrective actions
Cooperating with the global service department
Creating, implementing, and verifying the operational strategy within the assigned area
Managing operational risk and continuously improving operational efficiency
Implementing and supervising the quality management system within the area of responsibility
Promoting a culture of continuous improvement and innovation
Ensuring compliance with health and safety procedures and safety standards
Effectively managing resources and adapting them to current needs

Requirements:

Fluent English – both spoken and written (mandatory)
Experience in managing a team of service technicians
Field service experience in the power engineering industry
Ability to manage multiple projects and priorities simultaneously
Knowledge of SAP or a similar ERP system
Experience in data management – analysis, reporting, process optimization
Familiarity with project management methodologies
Self-discipline and a strong sense of responsibility
Ability to work under resource constraints (time and cost pressure)

Job application Poland

Title *

Your Name *

Your Phone Number *

Your Email *

Are there any restrictions on your right to work in Poland? *

Do you have any criminal proceedings pending against you? *

Do you hold a clean full Polish driving license? *

Have you ever been convicted by any Court for an offence which could not be classified as a spent conviction under the Rehabilitation of Offenders Act 1974 or the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975?* *

Vacancy applied for *

Current employment status *

What are your salary expectations? *

Have you been referred by an Anord Mardix employee? If yes, please identify referee *

When are you available to start? *

Have you worked for Anord Mardix previously? *

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