ANORD MARDIX THERMAGRID
All Anord Mardix switchboards feature Anord Mardix Thermagrid (secure thermal imaging ports) for live thermal imaging so our specialist servicing engineers can safely obtain the temperature for that particular device or section.
WARRANTY
Switchgear is warrantied 15 months from delivery or 12 months from commissioning – whichever is most recent. Should you wish to extend this coverage we can provide warranties for up to five additional years.
REDUCED BUSINESS DISRUPTION
In the event of switchgear failure, Mean Time To Repair (MTTR) is reduced as much as possible, minimising both business disruption and costs. Our experience in bespoke switchgear design allows us to identify the components that are critical to supporting your load to create a spares crash kit for you to hold on site. This ensures critical parts are immediately available to site engineers responding to an emergency.
HIGH LEVELS OF EFFICIENCY
To guarantee high levels of efficiency and reliability, we recommend regular servicing of your circuit breaker protective devices. As ABB and Schneider Electric integrators, we can conduct all relevant field tests, measurements, maintenance, repair, and replacements or upgrades, identifying potential faults to avoid costly downtime because of an emergency situation, and extending the operational life of the circuit breakers.
SERVICE CONTRACTS
Our EMS/PMS service contracts include scheduled site visits to check communications networks, meter operation and iTherm thermal sensors, to review alarm settings, backup databases and install critical service packs or hot fixes. In addition to these onsite checks and fixes, our contracts include telephone technical support and preferential emergency call out response (4 hour, 8 hour or next business day) as standard. Where possible we can also provide a remote system connection.